Your emergency kit holds a recovery phrase generated when you set up your vault. Keep it offline. It is the only way back in if you forget your passphrase.
When you create your vault, HeirVault shows a recovery phrase as part of your emergency kit. Write it down or store it somewhere only you control.
Do not email the kit to yourself or store it in the same place as your everyday passwords. A paper copy, a sealed envelope, or an offline store you already trust for recovery secrets are common choices.
If you forget your vault passphrase, use the recovery phrase from your emergency kit to regain access on your device. We cannot reset vault encryption for you.
If the passphrase and recovery phrase are both gone, vault contents cannot be recovered by us or by anyone else. That is the tradeoff of keys that never leave your control.
Beneficiary delivery depends on the mode chosen for that contact (assisted, direct account, or owner-shared). The emergency kit is for your vault recovery, not for beneficiary claim access.